Privacy policy

This policy explains what personal data we collect on this website, why we collect it and what rights you have. We keep it short and we only collect what we need.

1. Who is responsible for your data

• Controller: Oriol Marches Merino
• Tax ID: 38867688B
• Address: Carrer Montori, 23, casa 2, 17003 Girona, Spain
• Email: [email protected]

2. What data we collect and why

When you write to us

Through the contact form we receive your name, your email address, the topic and your message. We use them only to answer you. The legal basis is your consent, which you give when you tick the box, and our legitimate interest in replying to the people who contact us. We keep the conversation while we deal with your request and then for the time the law requires.

When you buy a license

We sell the licenses ourselves, and payments are processed by Stripe, our payment provider. You enter your card details on Stripe’s secure payment page and they are handled only by Stripe; we never see them. From Stripe we receive your name, email address, billing details and the plan you bought, so that we can issue your license and your invoice and give you access, updates and support. If you buy as a company and give us your VAT number, we check it in the European Commission’s VIES system to apply the right VAT. The legal basis is the contract between us and our tax obligations. We keep this information while your license is active and afterwards for the time required by tax law. Stripe also processes some of this data under its own privacy policy, for example to prevent fraud.

When you use the plugin

The free version of the plugin does not connect to any server. The paid version checks the license with our license server when you activate it, once a day and when it looks for updates; for this it sends the license key, the address of your site and the plugin version. If you start the Pro trial, we receive your email address and the address and language of your site, so that we can give you the trial key. We use this data only to manage your license, the trial and the updates. The legal basis is the contract between us or, for the trial, your request to start it.

When you browse this website

Like any website, our server keeps technical logs (IP address, browser and pages requested) to keep the site secure and working. They are kept for a short time and then deleted. The legal basis is our legitimate interest in protecting the website.

3. Cookies

This website does not use analytics or advertising cookies. WordPress only sets technical cookies if you log in, and the checkout may use the cookies it needs to process the payment. If we ever add other cookies, we will ask for your consent first and update this policy.

4. Who we share your data with

We do not sell your data. We only share it with the providers we need to run this service: Stripe (payments), our hosting provider and our email provider. Some of them may process data outside the European Economic Area; when that happens, it is done with the safeguards required by the GDPR, such as the European Commission’s standard contractual clauses.

5. Your rights

You can ask to access, correct or delete your data, to object to its use or to limit it, and to receive it in a portable format. You can also withdraw your consent at any time. Write to [email protected]. If you think we have not handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es) or to the authority of your country.

6. Your students’ data

When you install Far LMS on your site, your students’ data is stored on your own server, not on ours. For that data you are the controller, and your own privacy policy applies.

7. Changes to this policy

If we change this policy, we will publish the new version on this page with its date.